Learner Guide-CHCYTH024 Manage service response to young people in crisis Certificate III Core units FNSCUS403 Deliver a

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMINS302 Inspect a range of simple measuring instruments MSMTMVER403 Verify Inspectors' Class reference standards MSMTMINS301 Inspect a range of simple measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our session plan supports trainers to deliver effective

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSFBA1001 Construct a basic roll up blind MSFFF1001 Complete a basic furniture finishing product MSFFL1001 Complete simple floor covering installation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MEM13013B Work safely with ionizing radiation MEM24002B Perform penetrant testing MEM24010B Perform radiographic testing MEM18001C Use hand tools MEM24008B Perform ultrasonic testing MEM24006B Perform eddy current testing MEM24012C Apply metallurgy principles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCYTH024 Manage service response to young people in crisis Certificate III Core units FNSCUS403 Deliver aOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce