Assessment Kit-ICTICT613 Manage the use of development methodologies Quote implement and review quality framework

implement and review quality framework CHCMGT006 Coordinate client directed services CHCMGT002 Manage partnership agreements with service providers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT6201 Manage community engagement BSBCRT402 Collaborate in a creative process FWPCOT5208 Build and maintain community relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK409 Supervise work routines and staff performance BSBLDR414 Lead team effectiveness FBPFSY3003 Monitor the implementation of food safety and quality programs Electives AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS40 Participate in an e-business supply chain AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units MEM05006 Perform brazing and/or silver soldering MEM09002 Interpret technical drawing MEM10002 Terminate and connect electrical wiring MEM10009 Install refrigeration and air conditioning plant and equipment MEM10010 Install pipework and pipework assemblies MEM11011 Undertake manual handling MEM12002 Perform electrical/electronic measurement MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MEM18046 Fault find and repair electrical equipment/components up to 1000 volts a

Assessment Kit-ICTICT613 Manage the use of development methodologies Quote implement and review quality frameworkOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of