Assessment Kit-BSBCMM301 Process customer complaints SHB young people and families CHCPRT030

young people and families CHCPRT030 Build professional practice and sectoral expertise CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS003 Maintain work health and safety Electives CHCCCS003 Increase the safety of individuals at risk of suicide CHCDIS019 Provide person-centred services to people with disability with complex needs CHCFAM003 Support people to improve relationships CHCFAM004 Facilitate changeovers CHCFAM005 Facilitate and monitor contact CHCMGT005 Facilitate workplace debriefing and support processes CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTPMG610 Develop a project management plan ICTPMG611 Prepare a detailed design brief ICTSUS601 Integrate sustainability in ICT planning and design project ICTTEN611 Produce an ICT network architecture design Elective units BSBDES601 Manage design realisation ICTNWK502 Implement secure encryption technologies ICTNWK503 Install and maintain valid authentication processes ICTNWK509 Design and implement a security perimeter for ICT networks BSBWHS501 Ensure a safe workplace BSBDES602 Research global design trends * We can develop additional elective units that are not listed on request (Please contact us for further information)

capacitors and bands MEM21002 Perform watch movement exchange MEM21003 Perform watch case servicing

Core units CUAIND412 Provide freelance services CUAIND512 Enhance professional practice using creative arts industry knowledge CUAPPR411 Realise a creative project CUAPPR515 Establish and maintain safe creative practice Elective units CUAANM302 Create 3D digital animations CUAANM411 Create advanced 3D digital models CUAANM412 Create digital visual effects CUAANM511 Create 3D digital character animations CUADIG511 Coordinate testing of interactive media products CUADIG512 Design digital applications CUADIG513 Design e-learning resources BSBPMG430 Undertake project work CUAAIR411 Plan and conduct interviews BSBFIN501 Manage budgets and financial plans BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

Assessment Kit-BSBCMM301 Process customer complaints SHB young people and families CHCPRT030Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of