Unit Knowledge Guide-SITXWHS003 Implement and monitor work health and safety practices New equipment and machinery AUMFBM001 Prepare

equipment and machinery AUMFBM001 Prepare and process automotive materials and components Electives AUMAFA001 Apply for jobs and undertake job interviews AUMATK013 Monitor and maintain automotive equipment AUMFQM001 Apply continuous improvement in automotive manufacturing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM234002A Integrate engineering technologies MEM234035A Maintain and apply technical and engineering skills MSMENV672 Develop workplace policy and procedures for environmental sustainability Elective units MEM234001A Plan and manage engineering-related projects or operations MEM234021A Apply statistics to technology problems MEM234028A Produce and manage technical documentation MEM234029A Produce and manage technical publications MEM23123A Evaluate manufacturing processes BSBLED805 Plan and implement a mentoring program BSBLED806 Plan and implement a coaching strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTICT419 Work effectively in the digital media industry ICTICT515 Verify client business requirements ICTPMG501 Manage ICT projects Elective units ICTPRG527 Apply intermediate object-oriented language skills ICTSAD504 Develop and conduct client acceptance test ICTWEB429 Create a markup language document to specification ICTWEB501 Build a dynmaic website ICTWEB516 Research and apply emerging web technology trends ICTPRG418 Aply intermediate programming skills in another language ICTICT514 Identify and manage the implementation of current industry specfic technologies ICTICT517 Match ICT needs with the strategic direction of the organisation ICTWEB502 Create dynamic web pages ICTWEB503 Create web-based programs ICTWEB505 Develop complex web page layouts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXWHS003 Implement and monitor work health and safety practices New equipment and machinery AUMFBM001 PrepareOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner