Training and Assessment Strategy-SIRSS00019 Implement social media and online customer engagement Skill Set SLE Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright

evaluate and control food safety hazards FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

enterprises and community groups * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TLID0006 Move materials mechanically using automated equipment FBPOPR1014 Monitor process operation FBPOPR2076 Inspect and sort materials and product FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1016 Take and record basic measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00019 Implement social media and online customer engagement Skill Set SLE Core units BSBDIV501 Manage diversityYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.