Vocational Placement Kit-BSB41515 Certificate IV in Project Management Practice UET Core units BSBWHS303 Participate in

Core units BSBWHS303 Participate in WHS hazard identification

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCWHS3001 Identify construction work hazards and select risk control strategies Elective Units CPCCCA3019 Erect and dismantle formwork to suspended slabs

machinery and equipment AHCWRK409 Supervise work routines and staff performance BSBPMG428 Apply project life cycle management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-BSB41515 Certificate IV in Project Management Practice UET Core units BSBWHS303 Participate inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.