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Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16007A Work with others in a manufacturing
aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCBUS518 Prepare and monitor budgets and financial reports CHCMGT007 Work effectively with the Board of an organisation AHCBUS511 Manage enterprise staff requirements AHCWHS401 Maintain work health and safety processes * We can develop additional elective units that are not listed on request (Please contact us for further information)
present and debate ideas BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS402 Coordinate business operational plans CPCWHS1001 Prepare to work safely in the construction industry CUADES411 Generate design solutions CUADES423 Research and apply techniques in spatial design MSMENV672 Develop workplace policy and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-AHC10216 Certificate I in AgriFood Operations UEE Core units MSMENV272 Participate inOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
