Learner Guide-CPCCBC4024 Resolve business disputes Certificate IV Units of competency SIRCCPM006 Develop

Units of competency SIRCCPM006 Develop a pharmacy product and service range SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units AHCOCM303 Follow Aboriginal and/or Torres Strait Islander cultural protocols AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Electives AHCOCM201 Maintain cultural sites AHCOCM202 Observe and report plants or animals AHCOCM203 Record information about Country AHCOCM301 Provide information on Aboriginal and/or Torres Strait Islander Peoples' cultural practice AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMB512 Identify and develop credit options for clients with special financial circumstances FNSFMB513 Present broking options to client with special financial circumstances FNSFMB514 Implement complex loan structure FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSRSK511 Undertake risk identification Elective units BSBESB404 Market new business ventures BSBHRM413 Support the learning and development of teams and individuals BSBLDR523 Lead and manage effective workplace relationships BSBLDR602 Provide leadership across the organisation BSBOPS502 Manage business operational plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS023 Support independence and wellbeing CHCCCS001 Address the needs of people with chronic disease * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAMA002 Work effectively in teams AUMASA011 Apply safe work practices in the automotive manufacturing environment AUMATK002 Prepare and operate tools

Learner Guide-CPCCBC4024 Resolve business disputes Certificate IV Units of competency SIRCCPM006 DevelopOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce