Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units AMPCOR201 Maintain personal

Core units AMPCOR201 Maintain personal equipment AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPA2042 Cure and corn product in a meat processing plant AMPA2070 Identify cuts and specifications AMPA2071 Pack meat products AMPR101 Identify species and meat cuts AMPR102* Trim meat for further processing AMPR103 Store meat product AMPR104* Prepare minced meat and minced meat products AMPR105 Provide service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units PSPETH003 Promote the values and ethos of public service PSPGEN049 Undertake negotiations PSPLEG003 Promote compliance with legislation in the public sector PSPPCM008 Manage contract performance PSPPCM009 Finalise contracts PSPPCM010 Manage procurement risk PSPPCM011 Plan to manage a contract PSPPCM012 Plan for procurement outcomes PSPPCM013 Make procurement decisions Electives PSPGEN046 Undertake research and analysis PSPPCM014 Participate in budget and procurement review process PSPPCM015 Conduct and manage coordinated procurement PSPPCM016 Plan and implement strategic sourcing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCPGD208 Prepare and maintain plant displays AHCPGD209 Prune shrubs and small trees AHCTRF208 Support turf establishment AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCMOM216 Operate side by side utility vehicles AHCNSY207 Undertake propagation activities AHCPGD210 Transplant shrubs and small trees AHCPGD212 Conduct visual inspection of park facilities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

Core units AVIF0023 Apply aircraft safety procedures AVIF0026 Implement aviation risk management processes AVIF0035 Manage human factors in aviation operations AVIF0038 Undertake aircraft underwater escape and survival AVIF0041 Maintain the safety of people and aircraft AVIF0042 Respond to abnormal and emergency situations in an aircraft AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIW0025 Complete aircraft and flight equipment pre- and post-flight actions AVIY0051 Conduct helicopter landing site and unprepared helicopter landing site operations AVIZ0003 Maintain basic situational awareness in an aviation workplace BSBMGT405 Provide personal leadership TLIA1001 Secure cargo TLID2003 Handle dangerous goods/hazardous substances TLIE3002 Estimate/calculate mass

Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units AMPCOR201 Maintain personalOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of