RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Learner Resources (Skill Set) Core units AHCWHS401 Maintain work

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG404 Arrange selling through community based marketing AHCORG405 Implement sustainable practices in the organic farm based business AHCAGB404 Plan and implement infrastructure improvements AHCAGB405 Analyse and interpret production data AHCBEK301 Manage honey bee swarms AHCBEK313 Manage pests and disease within a honey bee colony AHCBAC401 Manage pastures for livestock production AHCBAC402 Plan a pasture establishment program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

and permissions AVIW0035 Manage multi-crew operations Electives BSBOPS302 Identify business risk BSBPEF501 Manage personal and professional development BSBPMG634 Facilitate stakeholder engagement * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCPMG502 Investigate a pest control failure AHCPMG506 Manage the implementation of legislation AHCPMG507 Develope a regional pest management plan AHCPMG508 Develop a system to monitor and evaluate the pest management plan AHCPMG510 Develop a pest survey strategy AHCWHS502 Manage work health and safety processes AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Elective units AHCBIO401 Plan and implement a biosecurity program Group A AHCCHM404 Develop procedures to minimise risks in the use of chemicals Group A AHCCHM405 Plan and implement a chemical use program Group A AHCWRK409 Supervise work routines and staff performance Group A AHCBUS407 Cost a project Group B AHCBUS408 Operate within a budget framework Group B AHCIRG437 Schedule irrigations Group B BSBESB407 Manage finances for new business ventures Group C BSBFIN401 Report on financial activity Group C BSBOPS403 Apply business risk management processes Group C If you require RPL Kits with comprehensive benchmarking

RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Learner Resources (Skill Set) Core units AHCWHS401 Maintain workOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information