SCORM Compliant Package-BSBINM401 Implement workplace information system BSB evaluate and apply current industry

evaluate and apply current industry specific technologies to meet industry standards Group D ICTICT401 Determine and confirm client business requirements ICTTEN416 Install

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUAGRD501 Research visual communication history and theory CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD503 Produce typographic design solutions CUAGRD514 Create and manipulate graphics CUAGRD515 Design and manipulate complex layouts CUAGRD516 Develop graphic design practice to meet industry needs CUAPPR513 Present a body of own creative work CUAACD531 Refine drawing and other visual representation tools CUADES413 Develop and extend design skills and practice Elective units BSBCMM411 Make presentations BSBCRT412 Articulate

Units of competency SITXHRM003 Lead and manage people SITXFSA001 Use hygienic practices for food safety SITXWHS003 Implement and monitor work health and safety practices BSBMGT517 Manage operational plan SITHFAB002 Provide responsible service of alcohol SITXHRM004 Recruit

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

SCORM Compliant Package-BSBINM401 Implement workplace information system BSB evaluate and apply current industry* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.