Assessment Kit-SITXHRM001 Coach others in job skills MSF aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

alter and dismantle scaffolding basic level CPCCSG3005 Engrave signs CPCCSG3006 Apply gilding to signs CPCCSG3007 Paint lines and scrolls CPCCSG3008 Hand draw chalkboards and showcards CPCCSG3009 Screen-print signs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPOPR2071 Provide and apply workplace information FBPOPR2096 Follow procedures to maintain good manufacturing practice in food processing FBPWHS2001 Participate in work health and safety processes Electives BSBTEC201 Use business software applications FBPOPR2069 Use numerical applications in the workplace FBPOPR2074 Carry out manual handling tasks FBPOPR2089 Operate a production process SIRRMER001 Produce visual merchandise displays SIRXPDK001 Advise on products and services FBPOPR1014 Monitor process operation FBPOPR1015 Participate effectively in a workplace environment FBPOPR1016 Take and record basic measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)

match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXHRM001 Coach others in job skills MSF aggressive or abusive customer SIRCDIS002Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of