SCORM Compliant Package-UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems Class Activity Book Core units BSBOPS101 Use business

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECO0002 Maintain documentation UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEECS0030 Set up

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it’s happening

Core units BSBCOM602 Develop and create compliance requirements BSBCOM603 Plan and establish compliance management systems BSBRSK501 Manage risk FNSORG512 Develop

SCORM Compliant Package-UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems Class Activity Book Core units BSBOPS101 Use business* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.